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+ 86 18928656780
sales@landpacking.com
FAQ
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Q
Do you also offer the wrapping film?
a
 Yes, we can offer you the plastic roll film, we have a long term cooperated supplier for roll film and the price is favorable.
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Q
How about the after-sale service?
a
 (1)More than 12 hours after-sale online service one day.

(2) we have engineers available to service machinery overseas.The service charge, include: service fee USD100/day, VISA fee, board round-trip ticket, room and eat in are buyer's side.
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Q
What about your Guarantee of quality?
a
 The machine is 1 year warranty, all machine part can be replaced for free within 1year if broken(not including man made).And offer lifetime after sale service 
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Q
What is your Installation Services?
a
 Installation Services are available with all new machine purchases.
We will provide the user manual and videos to support for installing, debugging, operation of the machine, it will indicate you how to use this machine well.
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Q
What info will be need to confirm machine models?
a
Horizontal flow pack machine:
1. What products will pack?
2. Product’s size or bag size (Length*height*width)?
3. Product’s photos?
4. Bag type?
5. Packing film material
6. Other special requires.

Vertical packing machine:
1.What products will pack?
2.How many grams per bag? Or bag size? Or film width?
3. Product’s photos?
4. Bag type?
5. Packing film material
6. Other special requires.
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Q
What is our advantage?
a
1. Free consultation service before, during, and after sales;
2. Free project planning and design services;
3. Free debugging of equipment until everything is functional;
4. Free management of equipment long distance shipping;
5. Free training of equipment maintenance and operating personally;
6. Free new production techniques and formulas;
7. Provide 1 year complete warranty and lifetime maintenance service